Welcome to My Favorite Books & Tools!

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Welcome to My Favorite Books & Tools! *

Explore a growing collection of the best books and resources for conflict resolution, leadership, and workplace dynamics—curated for HR leaders, managers, and professionals navigating complex workplace challenges.

Check back often for new recommendations!

Verbal Judo: The Gentle Art of Persuasion – Mastering the Art of Persuasion: How Verbal Judo Defuses Conflict and Builds Influence
Conflict Resolution, Leadership & Communication, Workplace Influence Stephanie Noel Conflict Resolution, Leadership & Communication, Workplace Influence Stephanie Noel

Verbal Judo: The Gentle Art of Persuasion – Mastering the Art of Persuasion: How Verbal Judo Defuses Conflict and Builds Influence

Want to turn confrontation into cooperation? Verbal Judo teaches techniques to defuse tension, redirect hostility, and communicate effectively—even in high-pressure situations. Essential for leaders, HR professionals, and anyone managing difficult workplace conversations.

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