Welcome to My Favorite Books & Tools!

*

Welcome to My Favorite Books & Tools! *

Explore a growing collection of the best books and resources for conflict resolution, leadership, and workplace dynamics—curated for HR leaders, managers, and professionals navigating complex workplace challenges.

Check back often for new recommendations!

The Speed of Trust - Why Trust is Your Workplace’s Greatest Asset (or Its Biggest Liability)

The Speed of Trust - Why Trust is Your Workplace’s Greatest Asset (or Its Biggest Liability)

Trust isn’t just a soft skill—it’s the foundation of leadership, teamwork, and business success. The Speed of Trust reveals how leaders can build credibility, foster strong relationships, and accelerate results by developing a high-trust workplace culture.

Read More
The Power of Us – How Group Identity Shapes Workplace Conflicts & Solutions

The Power of Us – How Group Identity Shapes Workplace Conflicts & Solutions

What makes people work together—or against each other? The Power of Us explores how shared identities influence teamwork, cooperation, and decision-making. A must-read for HR leaders and managers looking to build cohesive, high-performing teams.

Read More
Fight Right – How to Make Workplace Arguments Constructive, Not Destructive

Fight Right – How to Make Workplace Arguments Constructive, Not Destructive

Conflict in the workplace isn’t the problem—it’s how you handle it. Fight Right challenges leaders to rethink conflict as an opportunity for growth, innovation, and stronger teams. This book provides actionable strategies for transforming workplace disagreements into productive conversations.

Read More
Split the Pie – A Radical New Way to Negotiate

Split the Pie – A Radical New Way to Negotiate

Most negotiations get stuck in a tug-of-war over value—but what if there’s a better way? Split the Pie introduces a groundbreaking negotiation framework that shifts the focus from competition to fair value creation. Essential for leaders, HR professionals, and anyone who wants to achieve better deals without unnecessary friction.

Read More
How to Have Impossible Conversations – The Art of Persuasion & Conflict Management

How to Have Impossible Conversations – The Art of Persuasion & Conflict Management

Difficult conversations don’t have to end in frustration. How to Have Impossible Conversations provides a step-by-step guide to engaging in high-stakes discussions with people who strongly disagree with you. Whether you’re managing workplace conflicts, negotiating tough decisions, or trying to bridge divides, this book equips you with the tools to communicate effectively and build understanding.

Read More
Negotiating the Nonnegotiable – Defusing High-Emotion Workplace Conflicts

Negotiating the Nonnegotiable – Defusing High-Emotion Workplace Conflicts

Some negotiations feel impossible—deeply emotional, high-stakes, and seemingly unwinnable. Negotiating the Nonnegotiable explores how to break through these deadlocks, manage emotional triggers, and find creative solutions even in the most intense disputes. A must-read for mediators, HR leaders, and professionals dealing with workplace conflict.

Read More
The Mediation Process – Practical Strategies for Resolving Conflict

The Mediation Process – Practical Strategies for Resolving Conflict

Mediation is an essential skill in resolving workplace disputes. The Mediation Process offers a step-by-step guide to facilitating fair and effective resolutions. Whether you're an HR leader, mediator, or manager, this book provides the tools to navigate difficult conversations with confidence.

Read More
The Truth About Negotiations – Breaking Workplace Deadlocks

The Truth About Negotiations – Breaking Workplace Deadlocks

Think you know how to negotiate? The Truth About Negotiations debunks common myths and provides science-backed strategies to improve your negotiation skills. Essential for HR professionals, leaders, and anyone who wants to achieve better outcomes in workplace negotiations.

Read More
Good Arguments – The Science of Productive Disagreement in the Workplace

Good Arguments – The Science of Productive Disagreement in the Workplace

Disagreements don’t have to be divisive. Good Arguments reveals how mastering debate skills can improve listening, persuasion, and decision-making. Ideal for HR professionals, managers, and leaders looking to foster constructive discussions in the workplace.

Read More
Dealing with Difficult People: How to Navigate Challenging Workplace Interactions

Dealing with Difficult People: How to Navigate Challenging Workplace Interactions

Every workplace has them—difficult personalities that create conflict and tension. Dealing with Difficult People offers proven strategies for handling challenging behaviours with confidence. Whether it’s an aggressive colleague, a passive-aggressive employee, or an uncooperative boss, this book provides tools to navigate tough interactions and maintain professionalism.

Read More
The Book of Real-World Negotiations – How Professionals Handle Workplace Disputes

The Book of Real-World Negotiations – How Professionals Handle Workplace Disputes

How do negotiations play out in real life? The Book of Real-World Negotiation goes beyond theory, offering real case studies from high-stakes business deals to personal disputes. This book is an essential read for HR leaders, mediators, and professionals who handle workplace negotiations and want practical strategies that work in real scenarios.

Read More
The 48 Laws of Power – Understanding Power Plays in Workplace Conflict

The 48 Laws of Power – Understanding Power Plays in Workplace Conflict

Want to understand how power works in leadership and negotiation? The 48 Laws of Power explores historical strategies for gaining influence, avoiding manipulation, and navigating power dynamics. While controversial, its lessons are valuable for those seeking strategic leadership insights.

Read More
Leadership and Self-Deception – How Leaders Unknowingly Fuel Workplace Conflict

Leadership and Self-Deception – How Leaders Unknowingly Fuel Workplace Conflict

What if the biggest obstacle to effective leadership is... yourself? Leadership and Self-Deception reveals how our own biases and blind spots shape workplace dynamics, often in ways we don’t realize. A transformative read for leaders who want to improve team trust, culture, and collaboration.

Read More
Power and Influence – Understanding Navigating Organizational Dynamics: Mastering Power, Politics, and Influence

Power and Influence – Understanding Navigating Organizational Dynamics: Mastering Power, Politics, and Influence

In today’s world, power isn’t just about authority—it’s about influence. Power and Influence examines how modern leaders navigate workplace politics, persuasion, and credibility to drive success. A must-read for executives, HR leaders, and professionals looking to increase their strategic influence.

Read More
Humble Inquiry – How Great Leaders Ask More and Tell Less

Humble Inquiry – How Great Leaders Ask More and Tell Less

Asking the right questions can be more powerful than having the right answers. Humble Inquiry teaches leaders how to foster trust and collaboration through thoughtful, open-ended questions. Essential for HR professionals, managers, and anyone looking to improve workplace communication.

Read More
The Servant Leader – Leading with Purpose, Service, and Trust
Stephanie Noel Stephanie Noel

The Servant Leader – Leading with Purpose, Service, and Trust

The best leaders don’t demand—they serve. The Servant Leader explores how empathy, trust, and a people-first approach create strong workplace cultures and high-performing teams. If you’re looking to build leadership credibility and inspire those around you, this book is for you.

Read More
The Leadership Challenge – The Leadership Challenge: Five Practices That Drive Extraordinary Leadership

The Leadership Challenge – The Leadership Challenge: Five Practices That Drive Extraordinary Leadership

What makes a truly great leader? The Leadership Challenge breaks down leadership into five key practices that inspire, motivate, and transform teams. This book provides a roadmap for leaders at all levels to develop trust, credibility, and lasting influence.

Read More
What Got You Here Won’t Get You There – Breaking Through Career Plateaus: Why Past Success Won’t Guarantee Future Growth

What Got You Here Won’t Get You There – Breaking Through Career Plateaus: Why Past Success Won’t Guarantee Future Growth

Successful leaders often hit a plateau—what worked before no longer drives progress. What Got You Here Won’t Get You There reveals the subtle habits that hold leaders back and offers practical strategies to break through to the next level. Essential reading for executives, HR professionals, and anyone looking to elevate their leadership impact.

Read More
Thanks for the Feedback – Mastering Feedback: How to Get the Most Out of Criticism (Even When It’s Hard to Hear)

Thanks for the Feedback – Mastering Feedback: How to Get the Most Out of Criticism (Even When It’s Hard to Hear)

Feedback is essential for growth—but why is it so hard to give and receive? Thanks for the Feedback explores the psychology of feedback, providing actionable strategies for workplace leaders to improve performance, communication, and relationships.

Read More
Verbal Judo: The Gentle Art of Persuasion – Mastering the Art of Persuasion: How Verbal Judo Defuses Conflict and Builds Influence

Verbal Judo: The Gentle Art of Persuasion – Mastering the Art of Persuasion: How Verbal Judo Defuses Conflict and Builds Influence

Want to turn confrontation into cooperation? Verbal Judo teaches techniques to defuse tension, redirect hostility, and communicate effectively—even in high-pressure situations. Essential for leaders, HR professionals, and anyone managing difficult workplace conversations.

Read More