
Welcome to My Favorite Books & Tools!
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Welcome to My Favorite Books & Tools! *
Explore a growing collection of the best books and resources for conflict resolution, leadership, and workplace dynamics—curated for HR leaders, managers, and professionals navigating complex workplace challenges.
Check back often for new recommendations!

The Mediation Process – Practical Strategies for Resolving Conflict
Mediation is an essential skill in resolving workplace disputes. The Mediation Process offers a step-by-step guide to facilitating fair and effective resolutions. Whether you're an HR leader, mediator, or manager, this book provides the tools to navigate difficult conversations with confidence.

Nonviolent Communication – How Empathy Can Transform Workplace Disputes
How do you communicate in a way that defuses conflict and builds understanding? Nonviolent Communication introduces a four-step process to express needs, listen actively, and create mutual respect. A must-read for HR professionals and leaders who navigate high-stakes conversations.